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A crisis is any situation where you feel that you need urgent help.
In a crisis, it may feel as though you have nowhere to turn. You may be struggling to cope with overwhelming negative thoughts and feelings, you may be having thoughts about hurting yourself or someone else, or you may have seriously hurt yourself in some way.
Although reaching out for support may feel like the last thing you want to do, talking to someone about how you are feeling can help you to see beyond these thoughts, feelings or experiences and get you the help that you need to feel better.
You can read about coping with suicidal feelings HERE
What to do in a crisis
- If you feel able to, you can speak to a trusted friend or family member, or a medical or mental health professional. Starting the conversation can be hard, but these people want to talk to you and help you to cope.
- If you think you may act on suicidal feelings, or you have seriously harmed yourself: Phone 999 or go to your nearest A&E department.
- If you are feeling extremely distressed or having suicidal thoughts: There are a number of helplines you can phone at any time to reach trained volunteers who want to help you to get the support you need.
- If you need help but it is not an emergency, you can make an appointment with your doctor or a mental health professional.
Get Support
Mental Health Enquiry hotline (Baptist Oi Kwan Social Service)
Mental Health informations, enquires answered by social worker, and emotional support
24hrs information hotline
with Social Worker on duty:
Mon-Fri: 10am-1230pm, 2pm-5pm
Tue:7pm-9pm
2535 4135
Cantonese
Youth mental health hotline (Baptist Oi Kwan Social Service)
Hotline answered
by social workers
Mon-Fri: 10am - 5pm
3413 1543
Cantonese
24-hour Family crisis hotline (Caritas Family Crisis Support Centre)
24-hour family crisis hotline answered by social workers
24 hours
18288
Cantonese
Teacher hotline (Education Bureau)
provide emotional support hotline services for teaching staff and principals
Mon-Sun: 8am - 8pm
28926600
Cantonese
Emotional Support Hotline (Joyful Mental Health Foundation)
Provide emotional support for general public
Mon-Fri: 10am - 1pm, 2 - 5pm
Sat: 10am - 1pm
2301 2303
Cantonese
24-hour enquiries hotline (Social Welfare Department)
Provide 24-hour information enquiries, and emotional support during office hours
24 hours
23432255
Cantonese, English
Suicide prevention hotline (Suicide Prevention Services)
24-hour suicide prevention hotline with emotional support
24 hours
23820000
Cantonese
Elderly suicide prevention hotline(Suicide Prevention Services)
24-hour suicide prevention hotline with emotional support for elderly
24 hours
2382 0881
Cantonese
Youth suicide prevention hotline (Suicide Prevention Services)
24-hour suicide prevention hotline with emotional support for youth
2pm - 2am
2382 0777
Cantonese
uTouch hotline (The Hong Kong Federation of Youth Groups)
Youth emotional support
Mon-Fri: 2pm - 12 am
2777 8899
Cantonese
DSE hotline (The Hong Kong Federation of Youth Groups)
Provide emotional support and guidance services for DSE candidates
Mon-Sat: 2pm - 2am
2777 1122
Cantonese
Suicide prevention hotline (The Samaritans)
Provide 24-hour suicide prevention hotline and emotional support
24 hours
2896 0000
Cantonese, English, French, German, Hindi, Malay, Mandarin, Panjabi, Spanish, Tagalog and Urdu
Emotional support hotline (The Samaritans Befrienders Hong Kong)
Provide 24-hour suicide prevention hotline and emotional support
24 hour
2389 2222
Cantonese
English emotional support hotline (The Samaritan Befrienders Hong Kong)
Provide suicide prevention hotline and emotional support
Mon-Fri: 6pm - 10pm
2389 2223
English
24-hour youth hotline service (Youth Outreach)
24-hour emotional support hotline for youth
24 hours
9088 1023
Cantonese
24-hour crisis intervention hotline (CEASE Crisis Centre)
24-hour crisis intervention hotline for victim of abuse
24 hours
18281
Cantonese, English
Rainlily Sexual Violence Helpline (Rainlily)
Provide hotline services for victims of sexual abuse
Mon-Fri: 9am - 10pm
Sat: 9am - 1pm
2375 5322
Cantonese, English
Mental Health A-Z
Information and advice on more mental health topics
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Community Directory
A directory of 60+ free to low-cost services provided by NGOs in Hong Kong
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