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Mental Health Matters

We provide evidence-based psychological support and education in leading the advancement of mental health development in Hong Kong.

OUR SERVICE

Free Wellbeing Check-in

Regular emotional check-ins are very important!
Sign up for our free Wellbeing Check-in Service, our Wellbeing Practitioner will arrange a one-time, 45-minute consultation to better understand your current wellbeing status and emotional needs.

We offer online sessions (video or phone calls), or you can choose to visit 5 selected Mannings stores in person. After the assessment, we will recommend appropriate community resources to support your mental health journey.

Read More
Register

Join Programme - Step 1

Complete the assessment form (10-15 minutes).

Join Programme - Step 2

We will review your assessment results to check if our service fits your needs. We will respond within 5 working days.

Join Programme - Step 3

We will match you with one of our Wellbeing Practitioners.

Join Programme - Step 4

You will have a one-time, 45-minute consultation with our Wellbeing Practitioner.

OUR SERVICE

online psychological support

Mind HK provides one-on-one mental health support for Hong Kong residents aged 18 – 65 through the iACT service. Our trained Wellbeing Practitioners are here to help anyone dealing with mild to moderate anxiety, depression, or emotional issues.
Start by completing our online assessment. If the service fits your needs, we’ll match you with a Wellbeing Practitioner to provide personalised mental health support free of charge or on a sliding scale*.
*To ensure our services remain sustainable and accessible to all, iACT will be implementing a sliding scale fee model based on monthly household income starting 1 June, 2026.
🔸We also provide services for students aged 12 and above at school. For further enquiries, please contact us at service@iact.hk.

Step 1

Click the button below to complete the assessment form.

Step 2

We will review your assessment results to check if our service fit your needs. We will respond within 10 working days.

Step 3

We will match you with one of our Wellbeing Practitioners.

Step 4

You will have 6-8 confidential, 1 on 1 support sessions with our Wellbeing Practitioner.
Read More
Enrol iACT Service (Adult)
Enrol iACT Service (Youth)
Read More
Enrol iACT Service (Adult)

Training

One of Mind HK’s core goals is to raise awareness through workshops, training sessions, and talks, in order to increase awareness and understanding of mental health in Hong Kong.

Public Training

With an evidence-based training approach, you can empower yourselves and people around you to take a step further in their wellbeing.

Private Training

Our expert team at Mind HK takes a comprehensive, step-by-step holistic approach to help organisations design a tailored learning journey that aligns with their unique culture and needs.

Learn More

Upcoming @ Mind HK

[English] Mental Health 101 May 2026

15/05/2026

[ENG] F2F Mental Health First Aid Standard Course May 2026

16/05/2026 - 17/05/2026

[Cantonese] Online Mental Health First Aid Standard Course June 2026

11/05/2026 - 19/05/2026
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Latest news

Press Releases
17/04/2026
[PRESS RELEASE] Mind HK announces new exhibition “Refraction – A Journey of Our Mind” – A 5th-anniversary showcase of the “More Than a Label” anti-stigma campaign, featuring collective stories of recovery, free guided tours and ambassador sharing sessions
Announcements
16/04/2026
[ANNOUNCEMENT] Mind HK Leadership Transition and New Board Appointment
Press Releases
10/04/2026
[PRESS RELEASE] Manulife Partners with Mind HK to Establish New Wellbeing Consultation Hub in Mong Kok
Announcements
23/03/2026
[Announcement] More Than a Label anti-stigma project 5th anniversary exhibition: Refraction – A Journey of Our Mind
View All

Ambassador Stories

Watch our campaign video and read our ambassador stories to start the journey to destigmatise mental health together.

Vish
Gianne: Tune up the voice

Gianne has suffered from insomnia since she was 15. It disrupted her studies and led her to drop out of school, she learnt to observe her emotions and began to “over time” negative “voices” in her head. By “voices”, she rebuilt her self-confidence. Listen to her audio story:
Gary: Searching the” “ear” for the voice within

Gary has struggled with insomnia since childhood, which later developed into anxiety and depression. He once felt helpless and overwhelmed. When he chose to seek help, he discovered the importance of finding someone who truly listens. By revisiting his mental health journey, he believes everyone holds the power to write

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Thank you to our sponsors

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What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggles.

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

To ensure our services remain sustainable and accessible to all, we utilise a sliding scale fee model based on household income starting 1 June 2026. Sessions range from free of charge to HK$ 150 – HK$ 300, as detailed in the table below.
By contributing what you can, you directly support the longevity of our iACT services. These fees sustain Mind HK’s vital work, ensuring our support remains available for those who need it most. Furthermore, your contribution fuels our broader mission, including school-based programmes, mental health training, and essential awareness campaigns across the city.
Monthly Household Income Fee Per Session
≤ HK$ 20,000 Free
HK$ 20,001 – HK$ 40,000 HK$ 150
>HK$ 40,000 HK$ 300
*To ensure fairness and the proper allocation of resources, we conduct occasional random checks to verify that assigned fee levels remain aligned with our users’ current financial circumstances.
**You may also choose to receive services provided by a Trainee Wellbeing Practitioner or an Alumni Wellbeing Practitioner. The fees will be waived, and the wait time may be longer.

All payments made are non-refundable. If you are facing special circumstances, please let us know. We may consider a refund on a case-by-case basis depending on your specific situation.

Yes. In addition to income-based waivers, you may choose to receive support from a Trainee Wellbeing Practitioner or an Alumni Wellbeing Practitioner volunteer. In these instances, fees are waived, though wait times may be longer.

You may reschedule your appointment up to two times during your service period. Please note that all changes must be made at least two working days prior to your scheduled session.

Yes, you may choose to discontinue the service at any time.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more! 

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

Home Page

Mental Health Matters

We provide evidence-based psychological support and education in leading the advancement of mental health development in Hong Kong.

Support Yourself

Wellbeing Check-in


iACT Psychological Support


Training

About Our Trainings


Support Us

Give a Donation

OUR SERVICE

Free Wellbeing
Check-in

Regular emotional check-ins are very important!
Sign up for our free Wellbeing Check-in Service, our Wellbeing Practitioner will arrange a one-time, 45-minute consultation to better understand your current wellbeing status and emotional needs.

We offer online sessions (video or phone calls), or you can choose to visit 5 selected Mannings stores in person. After the assessment, we will recommend appropriate community resources to support your mental health journey.


Read More


Register

Join Programme - Step 1


Complete the assessment form (10-15 minutes).

Join Programme - Step 2


We will review your assessment results to check if our service fits your needs. We will respond within 5 working days.

Join Programme - Step 3


We will match you with one of our Wellbeing Practitioners.

Join Programme - Step 4


You will have a one-time, 45-minute consultation with our Wellbeing Practitioner.

Join Programme - Step 1


Complete the assessment form (10-15 minutes).

Join Programme - Step 2


We will review your assessment results to check if our service fits your needs. We will respond within 5 working days.

Join Programme - Step 3


We will match you with one of our Wellbeing Practitioners.

Join Programme - Step 4


You will have a one-time, 45-minute consultation with our Wellbeing Practitioner.

OUR SERVICE

online psychological support

Mind HK provides one-on-one mental health support for Hong Kong residents aged 18 - 65 through the iACT service. Our trained Wellbeing Practitioners are here to help anyone dealing with mild to moderate anxiety, depression, or emotional issues.Start by completing our online assessment. If the service fits your needs, we’ll match you with a Wellbeing Practitioner to provide personalised mental health support free of charge or on a sliding scale*.*To ensure our services remain sustainable and accessible to all, iACT will be implementing a sliding scale fee model based on monthly household income starting 1 June, 2026.🔸We also provide services for students aged 12 and above at school. For further enquiries, please contact us at service@iact.hk.

Step 1


Click the button below to complete the assessment form.

Step 2


We will review your assessment results to check if our service fit your needs. We will respond within 10 working days.

Step 3


We will match you with one of our Wellbeing Practitioners.

Step 4


You will have 6-8 confidential, 1 on 1 support sessions with our Wellbeing Practitioner.

Read More


Enrol iACT Service (Adult)


Enrol iACT Service (Youth)


Read More


Enrol iACT Service (Adult)

Training

One of Mind HK’s core goals is to raise awareness through workshops, training sessions, and talks, in order to increase awareness and understanding of mental health in Hong Kong.

Public Training

With an evidence-based training approach, you can empower yourselves and people around you to take a step further in their wellbeing.

Private Training

Our expert team at Mind HK takes a comprehensive, step-by-step holistic approach to help organisations design a tailored learning journey that aligns with their unique culture and needs.



Learn More

Upcoming @ Mind HK


View All

Latest news


View All

Ambassador Stories

Watch our campaign video and read our ambassador stories to start the journey to destigmatise mental health together.


View All

Thank you to our sponsors