Wellbeing Check-in


  • Are you interested in knowing about your current emotional wellbeing? 
  • Have you thought about seeking support for your emotional health but weren’t sure where to start? 
  • Join Mind HK’s one-time free wellbeing check-in to get started.


Mind HK is currently offering a one-time free wellbeing check-in. If you meet the criteria for this service, an iACT wellbeing practitioner will have a one-time 45-minute conversation with you to understand your current emotional wellbeing status and needs. Together, you will also explore suitable community resources to take care of your emotional wellbeing. The conversation can take place online, face-to-face or over the phone, according to your preference. This programme is not suitable for individuals diagnosed with severe or complex mental health conditions.


How it works:

  • Sign up to participate (Please read the FAQs before registering!): esurvey.psy.cuhk.edu.hk/jfe/form/SV_b7oxBLZrWMcZqtg 
  • If you meet the eligibility criteria, we will contact you within two weeks
  • Have a 45-minute online  (video or call) or in-person (at designated Mannings stores) conversation with an iACT® Wellbeing Practitioner
  • An iACT® Wellbeing Practitioner will recommend appropriate community resources based on your situation

Register for a wellbeing check-in via this form: esurvey.psy.cuhk.edu.hk/jfe/form/SV_b7oxBLZrWMcZqtg 


Face-to-face services:

You can meet our iACT® wellbeing practitioners at any of the following five in Mannings stores in Hong Kong and access our complimentary “Wellbeing Check-in” services to understand your emotional wellbeing status and needs, and receive professional advice and follow-up in timely manner.

Locations of selected Mannings stores with complimentary “Wellbeing Check-in” services:

  • Shop A, G/F, Cambridge House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong Island
  • Shop B, G/F, 517 Jaffe Road, Causeway Bay, Hong Kong Island
  • Shop 2004, Podium Level 2, IFC Mall, 1 Harbour View Street, Central, Hong Kong Island
  • Shop 11 & 11A, G/F, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon
  • Shop 106A, Metropolis Plaza, 8 Lung Wan Street, Sheung Shui, New Territories

* As our iACT® wellbeing practitioners have different service hours and may not be able to take care of your needs at once, we highly recommend you to register online and complete the questionnaire first. If you are eligible, we will contact you as soon as possible.

**Please note that the working hours of the iACT® wellbeing practitioners may be subject to change without prior notice. It is recommended to make an appointment in advance. Thank you for your attention.


Video/phone services: 

If you would prefer to meet a practitioner via video or phone call, you may do so via Mind HK. 


The programme is suitable for adults aged 18-65 who…

  • Are interested in understanding their emotional wellbeing and status and/or 
  • Experience the following problems:
    • Mild to severe  anxiety (including social, generalised, health, exam anxiety etc.)
    • Mild to moderate depression
    • Other emotional challenges including (but not limited to): 
      • Low self-esteem
      • Perfectionism
      • Mild anger issues
      • Interpersonal or relational challenges
      • Low motivation
      • Lack of purpose
      • Numbness

Why try it out? Because sometimes, a little insight can go a long way.

Think of it as a starting point. Our iACT® Wellbeing Practitioners will touch on various aspects of your emotional wellbeing, but in a way that’s easy to engage with and understand. It’s perfect for those who are curious to learn more about the state of their mental wellbeing and what kind of support or resources might be helpful. It’s all about taking that first step in a journey of self-discovery and understanding.


Benefits of participating in this service:

  • Free of charge
  • Available in English, Cantonese, and Mandarin
  • Confidential
  • Can be done from the comfort of your home through video conferencing or in person 1:1
  • Flexible scheduling


Fill out this form to register your interest and test eligibility. We will get back to you to arrange an appointment should you be eligible to participate in the wellbeing check-in.




Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

Who is not eligible for this programme?

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

What is the assessment process like?

After signing up, our wellbeing practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the wellbeing practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

I am currently facing a major crisis, setback, or difficulty, or I have been previously diagnosed with a more severe or complex mental health condition. Is this programme suitable for me?

Our wellbeing practitioners are trained to support people who experience mild to moderate mental health issues primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Will the content of this service be kept confidential?

Your conversations with the wellbeing practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the wellbeing practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

If I want to see a practitioner face-to-face at Mannings, do I have to book in advance? Will I be able to pick which Mannings store I go to?

Yes, it is necessary to book an appointment in advance by filling out the form as the consultation is shared with Mannings dietitians. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

How will we ensure the safety of this programme for you?

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the wellbeing practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all wellbeing practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the wellbeing practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.