The Social Welfare Department hotline provides counselling, support and advice by social workers and the arrangement of follow up services for those in need. A 24-hour interactive voice response system offers information on welfare services in the form of voice messages or facsimile transmission for after-hours calls.
Mon – Fri: 09:00 – 17:00 Sat: 09:00 – 12:00
The Social Welfare Department’s hotline service provides counselling and support by social workers, including a 24-hour interactive voice response system on welfare service information for after-hours calls.