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[ANNOUNCEMENT] Mind HK Leadership and Team Additions

19/12/2025
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We are incredibly grateful for all your continued trust and support, which has allowed us to significantly scale our impact in 2025. We are delighted to share exciting updates on the evolution of Mind HK’s leadership and team.

As we move forward into 2026, our sector faces a complex and changing environment—including persistent stigma, increasing demand for accessible mental health support, a challenging fundraising landscape, and evolving technological advances. To ensure Mind HK continues to navigate these complexities with resilience and vision, our senior management team will continue to align our work with our ambitious 2025–2027 strategy, built around four key pillars: Educate, Reach, Bridge, and Service.

New Leadership and Team Appointments

In line with our strategic direction and growth, we are pleased to officially welcome two outstanding new members to our leadership team. These newly created roles mark an exciting new phase for Mind HK as we refine our strategy and strengthen our ability to respond to community needs. Both new appointees bring expertise that will be instrumental to Mind HK’s sustained growth and innovation:

Ms Karen Lau, Chief Programme Officer

  • Karen is a seasoned, passionate marketing professional who joined Mind HK as Chief Programme Officer in September 2025. With extensive corporate and philanthropic experience across the insurance, banking, and telecommunications sectors, she has a proven record of driving successful programmes and leading dynamic teams. Karen is eager to leverage her marketing expertise to drive meaningful and positive impact in the mental health space, harnessing her skills to foster growth and innovation in this vital area. You may contact her at karenkf.lau@mind.org.hk. 

Mr Ting Kwong Sham, Head of Technology and Digital Transformation

  • Before joining the team in the summer of 2025, Kwong founded his own company dedicated to empowering NGOs of varying scales, including TWGHs, A Drop of Life, and Project WeCan. Drawing on his entrepreneurial spirit and technical expertise, he has successfully led initiatives that drive digital transformation across the non-profit sector. Kwong is passionate about leveraging his experience to maximise operational efficiency and ensure that every effort delivers meaningful impact to beneficiaries. You may contact him at kwong.sham@mind.org.hk. 

We also have two key updates regarding our Fundraising and Partnerships Team:

 

  • Our Chief Development Officer, Ms Charlotte Tottenham, has recently started her maternity leave. We send her our best wishes during this special time and look forward to welcoming her back in autumn 2026. 
  • We are pleased to welcome Ms Godi Li to the team as Senior Manager, Fundraising and Partnerships, for the coming year to support this vital function. Godi is a seasoned fundraising professional with experience at various local and international NGOs, including KELY Support Group and The Fred Hollows Foundation. Her support will be invaluable during this period. You may contact Godi at godi.li@mind.org.hk. 

Looking Ahead

As we look ahead, Mind HK is committed to elevating the quality and impact of our core programmes and embracing artificial intelligence (AI) and other digital innovations to further expand and enhance our services. The evolution of technology and the need for scalable, high-impact programmes create both great opportunities and new dilemmas for the sector. With the enhanced expertise in our team, particularly in programme excellence and digital transformation, Mind HK will continue to navigate this fast-changing landscape responsibly, ensuring our community benefits from higher quality, more accessible, and more impactful support for mental health and wellbeing.

Thank you for your continued support as we advance mental health for all. We wish you all a happy, healthy, and peaceful close to 2025 and a positive year to come in 2026.

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What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggles.

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more! 

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

[ANNOUNCEMENT] Mind HK Leadership and Team Additions

We are incredibly grateful for all your continued trust and support, which has allowed us to significantly scale our impact in 2025. We are delighted to share exciting updates on the evolution of Mind HK's leadership and team.

As we move forward into 2026, our sector faces a complex and changing environment—including persistent stigma, increasing demand for accessible mental health support, a challenging fundraising landscape, and evolving technological advances. To ensure Mind HK continues to navigate these complexities with resilience and vision, our senior management team will continue to align our work with our ambitious 2025–2027 strategy, built around four key pillars: Educate, Reach, Bridge, and Service.

New Leadership and Team Appointments

In line with our strategic direction and growth, we are pleased to officially welcome two outstanding new members to our leadership team. These newly created roles mark an exciting new phase for Mind HK as we refine our strategy and strengthen our ability to respond to community needs. Both new appointees bring expertise that will be instrumental to Mind HK's sustained growth and innovation:

Ms Karen Lau, Chief Programme Officer

  • Karen is a seasoned, passionate marketing professional who joined Mind HK as Chief Programme Officer in September 2025. With extensive corporate and philanthropic experience across the insurance, banking, and telecommunications sectors, she has a proven record of driving successful programmes and leading dynamic teams. Karen is eager to leverage her marketing expertise to drive meaningful and positive impact in the mental health space, harnessing her skills to foster growth and innovation in this vital area. You may contact her at karenkf.lau@mind.org.hk. 

Mr Ting Kwong Sham, Head of Technology and Digital Transformation

  • Before joining the team in the summer of 2025, Kwong founded his own company dedicated to empowering NGOs of varying scales, including TWGHs, A Drop of Life, and Project WeCan. Drawing on his entrepreneurial spirit and technical expertise, he has successfully led initiatives that drive digital transformation across the non-profit sector. Kwong is passionate about leveraging his experience to maximise operational efficiency and ensure that every effort delivers meaningful impact to beneficiaries. You may contact him at kwong.sham@mind.org.hk. 

We also have two key updates regarding our Fundraising and Partnerships Team:

 

  • Our Chief Development Officer, Ms Charlotte Tottenham, has recently started her maternity leave. We send her our best wishes during this special time and look forward to welcoming her back in autumn 2026. 
  • We are pleased to welcome Ms Godi Li to the team as Senior Manager, Fundraising and Partnerships, for the coming year to support this vital function. Godi is a seasoned fundraising professional with experience at various local and international NGOs, including KELY Support Group and The Fred Hollows Foundation. Her support will be invaluable during this period. You may contact Godi at godi.li@mind.org.hk. 

Looking Ahead

As we look ahead, Mind HK is committed to elevating the quality and impact of our core programmes and embracing artificial intelligence (AI) and other digital innovations to further expand and enhance our services. The evolution of technology and the need for scalable, high-impact programmes create both great opportunities and new dilemmas for the sector. With the enhanced expertise in our team, particularly in programme excellence and digital transformation, Mind HK will continue to navigate this fast-changing landscape responsibly, ensuring our community benefits from higher quality, more accessible, and more impactful support for mental health and wellbeing.

Thank you for your continued support as we advance mental health for all. We wish you all a happy, healthy, and peaceful close to 2025 and a positive year to come in 2026.