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Help Me Virtual Assistant

Easing access to mental health information 24/7.

How to use Help Me

Ask Help Me a simple question by typing your question, or click through the menu for more mental health information.

What is Help Me?

‘Help Me’ is Mind HK’s bilingual virtual assistant, available 24/7, which uses artificial intelligence to make access to support and information on mental health easier. The new version was launched in July 2023.
The pilot version of ‘Help Me’ was launched in 2020 as a collaboration between Mind HK and the family of the late Captain Laurence W. F. Grant, formerly an officer in the British Army who lost his battle with mental health in northern Laos. At the time of his death, Laurence was seeking to develop a new mental health charity, ‘Help Me’, to increase access to affordable mental health care and to raise awareness of mental health in Hong Kong.

Terms of use

This platform (“Help Me”) contains general information relating to various mental health conditions, treatment, and sources of mental health support in Hong Kong. Such information and content are provided for informational purposes only and are not meant to substitute for the professional advice provided by a doctor or a qualified health care professional. Users should not use the information herein for diagnosing or treating a mental health problem. Users should always consult with a mental health specialist or other health care professional for mental health advice or information about diagnosis and treatment.
We do not collect any personal data for you on the Help Me platform. All data collected will be anonymised. All anonymised data collected from Help Me will be analysed for the sole purposes of app enhancement only. The full privacy policy can be found here.

Question?

Please email the team at [email protected]

How to use Help Me

Ask Help Me a simple question by typing your question, or click through the menu for more mental health information.

What is Help Me?

‘Help Me’ is Mind HK’s bilingual virtual assistant, available 24/7, which uses artificial intelligence to make access to support and information on mental health easier. The new version was launched in July 2023.
The pilot version of ‘Help Me’ was launched in 2020 as a collaboration between Mind HK and the family of the late Captain Laurence W. F. Grant, formerly an officer in the British Army who lost his battle with mental health in northern Laos. At the time of his death, Laurence was seeking to develop a new mental health charity, ‘Help Me’, to increase access to affordable mental health care and to raise awareness of mental health in Hong Kong.

Terms of use

This platform (“Help Me”) contains general information relating to various mental health conditions, treatment, and sources of mental health support in Hong Kong. Such information and content are provided for informational purposes only and are not meant to substitute for the professional advice provided by a doctor or a qualified health care professional. Users should not use the information herein for diagnosing or treating a mental health problem. Users should always consult with a mental health specialist or other health care professional for mental health advice or information about diagnosis and treatment.
We do not collect any personal data for you on the Help Me platform. All data collected will be anonymised. All anonymised data collected from Help Me will be analysed for the sole purposes of app enhancement only. The full privacy policy can be found here.

Question?

Please email the team at [email protected]