Counselling service is provided for PLHIV, their family members and partners and those affected, helping them tackle their problems and address their worries on health, work, family, and relationship issues caused by the infection and related emotional disturbance.
The clinical psychologists of the center will arrange appropriate treatment for the patient and provide support to the relatives of the patient. The clinical psychologists and staff of the center will use the hotline or meet to make a preliminary diagnosis and explain to the people in need. The treatment is usually every Monday session, each session lasts 45 minutes, and the number of sessions required for the entire course of treatment depends on the
Teachers’ Helpline aims at supporting teachers and principals to cope with work-related pressure. The counselors of the Teachers’ Helpline will do their best to understand the situation of the caller and help him/her analyse and manage his/her problems. They will also, as and when necessary, provide telephone counseling, face-to-face counseling and arrange for professionals to follow up cases and render appropriate assistance.
All Prideline is a 24 hours hotline supporting LGBT+ community, providing emotion support, professional referral, group activities and follow up service handled by professional social worker. Prideline is a 24 hours hotline service, targeting sexual/gender diversity and their families, providing them immediate support, counselling and follow up services, for handling their life distress and challenges related to sexual orientation or gender identity. Prideline service features： – 24 hours support – All call are handled by
Children will be able to come to terms with their inner feelings and resolve their psycho-social and emotional issues through the process. They will also be able to find their inner resources to manage their problems.
The Counselling Service of the Hong Kong Society for the Deaf endeavours to assist the hearing impaired to cope with different obstacles arisen in their personal developments, to deal with anxieties or assimilation problems, and to handle other difficulties.
Offers a specially trained “Funeral Support Volunteer Team” with basic knowledge and skills of caring for the bereaved, have also mastered the procedures of funeral services and hope to give useful information to the bereaved family members and accompany them to handle the funeral. Care for the bereaved family members during the process, hoping to reduce the feeling of helplessness and anxiety of the bereaved family members
Provides door-to-door personal or family counselling services for terminally ill patients and their families to help the deceased get comfort and support, and to walk the last journey of life with dignity. It also helps family members to say goodbye to their relatives safely and in the process of parting. Regain confidence and live a positive life.
Serves bereaving children and young people under the age of 18, guiding them through the path of grief with appropriate methods (the service also includes grief counseling groups and educational seminars for parents, teachers and child/youth workers)
Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.
The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.
If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggles.
If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.
| Monthly Household Income | Fee Per Session |
|---|---|
| ≤ HK$ 20,000 | Free |
| HK$ 20,001 – HK$ 40,000 | HK$ 150 |
| >HK$ 40,000 | HK$ 300 |
All payments made are non-refundable. If you are facing special circumstances, please let us know. We may consider a refund on a case-by-case basis depending on your specific situation.
Yes. In addition to income-based waivers, you may choose to receive support from a Trainee Wellbeing Practitioner or an Alumni Wellbeing Practitioner volunteer. In these instances, fees are waived, though wait times may be longer.
You may reschedule your appointment up to two times during your service period. Please note that all changes must be made at least two working days prior to your scheduled session.
Yes, you may choose to discontinue the service at any time.
The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.
We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.
We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.
We won’t share any of your info unless you’ve provided consent or if there are risks detected.
This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.
If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.
Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.
They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.
This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.
This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.
After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.
Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.
Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.
Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.
Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.
Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.
For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.
Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).
Check out the brochure here for more information.
Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more!
Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.
Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.
We are here to support your mental health education journey! Reach out to us and chat with our team.
Serves bereaving children and young people under the age of 18, guiding them through the path of grief with appropriate methods (the service also includes grief counseling groups and educational seminars for parents, teachers and child/youth workers)